Arrival
• Our agent meets the passengers at the end of the airbridge or at the entranc to the terminal with a personalized name board
• Escorting through passport control and customs using Fast Track Lanes
• Escorting to baggage claim hall, help with the luggage if porter service is pre-booked
• Escorting to onward mode of transportation or arrival hall, up to the clients’ needs
Departure
• Our agent and passenger’s driver/lead passenger get in contact to coordinate the drop-off time and place prior to their arrival
• Meeting passengers curbside by the agent and baggage porter if pre-booked
• Escorting to the Departure Lounge if arranged and/or to the boarding gate
• Escorting through all check-in and security formalities using Fast Track Lanes wher ever available
Transit
• Our agent meets the passengers at the end of the airbridge or at the entrance to the terminal with a personalized name board
• Escorting to baggage claim if needed, porter service if pre-booked
• Escorting through immigration and security formalities using Fast Track Lanes wherever available
• Escorting to the Departure Lounge if arranged and/or to the boarding gate